Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mr Rol

Mr Rol

March 2, 2024

1  out of  5 rating by Mr Rol
"It is very hard to get to this agent. For a simple matter of linking an auto policy to a user web login takes weeks. No calls were answered. No texts were responded. It is hectic to go through statefarm customer service to get it done as it has to be done by the local agent. Fairly poor service. After repeated disappointments and frustrations, I ended up with calling corporate customer service and speaking to a customer relation specialist and had my policy transferred to another agent to be serviced. Finally a peace of mind."
Profile photo of Darren Parsons

Darren Parsons

August 1, 2023

1  out of  5 rating by Darren Parsons
"After years of what seemed like good service, this office was impossible to get a hold of in 2022. When I did get through his assistant would promise to call me back, which never happened. My commercial liability policy lapsed waiting over the months trying to work with his office. I contacted another state farm agent and the issue was resolved with one phone call. I switched all my business."
Profile photo of Ha Hyoung Yoo

Ha Hyoung Yoo

March 2, 2022

5  out of  5 rating by Ha Hyoung Yoo
"친절하게 상담해 주셔서 넘 감사해요"
Profile photo of russ kim

russ kim

March 1, 2022

5  out of  5 rating by russ kim
"Been taking care of my business and personal insurance needs. Always available to help. Highly recommend Andy"
Profile photo of Eddie Kim

Eddie Kim

March 1, 2022

5  out of  5 rating by Eddie Kim
"Great agent who took care of all of my insurance questions and needs! Highly recommend!!"
Profile photo of Vivek Parikh

Vivek Parikh

November 3, 2021

1  out of  5 rating by Vivek Parikh
"I have my small business insurance with Andy. He doesn't care, he doesn't respond to phone calls/emails. He doesn't even have a professional courtesy to call me when I need his help in solving an issue after leaving him a VM and an email. I requested an another agent. Stay away from Andy.. most of the reviews are similar here."
Profile photo of Sheryl Lan

Sheryl Lan

July 21, 2021

1  out of  5 rating by Sheryl Lan
"We called to add a new car and remove and old car from our policy. Found out the change never happened, and we were driving around uninsured for two weeks. Ended up having to call into general customer service to request a new agent. Previously we called to add homeowners insurance. Andy was non responsive for days. It took us reaching out to the general customer service line to put in a request for him to contact us in order for him to respond."
Profile photo of James Moon

James Moon

September 2, 2020

5  out of  5 rating by James Moon
"Great services, highly recommend Andy"
Profile photo of Bruna Brites

Bruna Brites

March 17, 2020

1  out of  5 rating by Bruna Brites
"I would give ZERO starts to this business if I could. Do not put your assets on the hands of these people!!! I just found out that they cancelled my homeowner's insurance six months ago and failed to notify me. If something had happened to my property, I would not be covered and not even know. Two years ago, I got in car accident and they dropped me, also without notice. I was driving for three months unknowingly without car insurance because of their lack of communication. When I called them to find out what happened, they said that they put a letter in the mail and it was my problem after that. After almost 20 years as a loyal costumer, that is how I was treated. I switched my car insurance to GEICO and what a difference in service! Will be changing my homeowner's today! AVOID THESE PEOPLE AT ALL COSTS!"
Profile photo of KonaMark

KonaMark

February 14, 2020

1  out of  5 rating by KonaMark
"Terrible service. He wants to sell 'financial services'. Insurance? Get the feeling he could care less. No one ever follows up. Ever."
Profile photo of Colette Pujol

Colette Pujol

December 31, 2019

1  out of  5 rating by Colette Pujol
"State Farm seems great when you first sign up because they offer all these discounts, but you have to jump through hoops to keep them or your rates will go up each month. I was initially offered the "good student" discount and the "steer clear" discount, but those were taken off my policy after a couple months because the person who set up my account never responded to the email that I sent her with my transcripts and a request for the "steer clear" training. When I called to ask how to reinstate these discounts, I got the same person who missed this email and made me lose my discounts. She was initially apologetic and sent me the information to do the training, saying that I did not actually have to do the 5 hours of driving to get the certificate. I spent all morning doing the training modules, and when the app wouldn't let me generate the certificate without the 5 hours of driving, she essentially told me to figure it out myself and stopped responding to my emails. Anyway, I found a better price from Geico that doesn't require me to jump through hoops or deal with incompetent employees, so I will be canceling my State Farm policy as soon as they answer the phone."
Profile photo of Sandy diaz

Sandy diaz

December 19, 2019

1  out of  5 rating by Sandy diaz
"the first two years having andy and the maple office was fine they would email me back with any questions or concerns and were quick about it. But recently their office has not been great at responding back to their clients. I've tried to reach out to andy multiple times over the past month by phone and by email. At this point I am planning on switching car insurance. I've recently reached out to customer service to try another route in getting in touch with their office and I made myself available all day for any phone calls to reach back to me and still nothing. I'm not sure whats going on in their office but for the past month they have not reached back to me I find this incredibly irresponsible. I do not recommend this agent to anyone who is in search for insurance around this area. I work 9-5 and have tried my best at contacting them and leaving voicemails, it seems as if they are ignoring me and i don't appreciate it. My car insurance went up when its supposed to go down I have my renters insurance through state farm as well and found a quote thats much more affordable for both (geico). I wanted to give state farm another chance because my first 2 years and prior years have been very well but the way Andy pyos office has been help me make my decision to switch as soon as I can!"
Profile photo of Renee A Miller

Renee A Miller

October 8, 2019

5  out of  5 rating by Renee A Miller
"Have used Andy's service for years. Great office."
Profile photo of Kartik Patel

Kartik Patel

August 15, 2019

5  out of  5 rating by Kartik Patel
"Top notch service."
Profile photo of john kim

john kim

November 22, 2017

5  out of  5 rating by john kim
"Well deserved 5 stars. I've been with them form several years and Andy's office has been very responsive to my questions. Thank you Andy and State Farm team."